Services

  • Commercial Mediation

Commercial or civil mediation is the resolution of disputes between parties which have a basis in finance, rights or intellectual property. This might include land disputes, business diputes, contractural issues - in fact any commercial or civil dispute where the parties are at odds.

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  • Family Mediation

A specialised area of mediation focusing on assisting couples to find a solution to the dissolution of their relationship, whether that is the dissolution of their marriage or civil partnership or the ending of a relationship.

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  • Community Mediation

Assistance in resolving disputes between parties in which no contractual agreement is signed at the end of the day and in which it is unlikely that many people would be involved. A set of guiding principles are the aims of community mediation, which allow parties in dispute to live alongside each other.

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Community Mediation

Wherever people meet there is an opportunity for relationships to founder and disagreement to arise. This could relate to a neighbourhood dispute, a family issue, a workplace problem or some other incident that has occurred involving the parties. Usually such disputes do not include money or money is largely irrelevant or a side issue. What is needed is a discussion to allow resolution of the dispute in such a way that the parties can move forward, particularly if they have to continue to live or work along side each other. On many occasions it is not appropriate to have a formal agreement signed by the parties, as the possibility of an alleged breach of contract if one party failed to comply might be too onerous a burdon under the circumstances. Any agreement reached is usually made on a "without prejudice" basis, and can be seen as a set of guiding principles to help the parties live and work alongside each other.

The advantage of mediation in community based disputes, is that it encourages the parties to think beyond the background of the dispute and to try and find how they might work together for the future. Sometimes the cause of the dispute is not capable of resolution, eg: if the complaint is of the transmission of sound through a floor in a block of flats in which both parties are tenants, it may be that they are not in a position to alter the physical nature of the building to reduce sound and they might even have limited funds available to invest in sound proofing. Therefore, a sensitive and reasonable approach to each party's concerns about the sound is required. Often an understanding of each party's timetable, what sounds are offensive, or what efforts are being taken to reduce sound, all help the parties to formulate a set of guiding principles which allow them to live with the inconvenience nuisance.

Sometimes disputes have an underlying issue and it is only the process of mediation which allows the issue to be aired in a safe environment that will allow the parties to come to terms with their individual situation. Issues to do with inter-community problems and social integration are both capable of resolution through the mediation process, provided both parties are willing to speak in a confidential way to the mediator.

Traditionally community mediation focuses on two co-mediators, working with the parties on an individual basis, to help them prepare for mediation. The mediation itself is then very short (maximum of 1.5 hours) and focuses on bringing the parties together. 'Mediation Solves' mediators are not only are well versed in that approach, but have also undertaken a number of time-limited mediations directly without pre-preparation or where preparation has been undertaken by other co-workers. This has not lost the focus of mediation, but has proved cost-effective and less stressful for the parties concerned. Mediations can be undertaken on neutral territory, for example a religious or community centre or hall; or in the individuals' homes.

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